Pre-order policy popup
To ensure that you receive your game the day of its anticipated release, we highly recommend using our pre-order service to reserve limited stock items.
Before placing a pre-order, please review the conditions of sale:
1. All orders that include a pre-order will only be dispatched when the pre-order item is in stock.
2. Pre-order items will be shipped as soon as stock arrives unless there is a pre-defined release date set by the publisher that we must adhere to.
3. Pre-orders are also applicable to our Click & Collect service from our warehouse in Clayton South. We will notify you when your order is ready for collection.
4. Please be advised that the release date is an estimate. Pre-orders can be delayed due to shipping and supplier shortages.
5. In the rare instance that your order is delayed due to supplier shortages, you have the option of receiving a full refund or holding your pre-order until additional stock is available.